The 10 Most Important Questions to Ask When Hiring Deck Builders in Massachusetts

Aug 5, 2025 | Deck Remodeling

Hiring deck builders in Massachusetts is a big decision. A well-designed and properly built deck can extend your living space, increase your home’s value, and become your favorite spot for relaxing or entertaining. But choosing the wrong contractor can lead to delays, safety concerns, or unexpected costs.

At Bonsai Builders, we believe homeowners should feel confident before starting any outdoor project. Here are the 10 most important questions to ask before hiring a deck builder—along with answers we’re proud to stand behind.

1. Are You Licensed and Insured to Work in Massachusetts?

Always verify that the deck builder has a valid Massachusetts contractor license and carries both liability insurance and workers’ comp. This protects you in case of accidents or damage. Bonsai Builders is fully licensed and insured in the state of Massachusetts.

2. How Long Have You Been Building Decks?

Experience matters. Builders with a proven track record are more likely to deliver high-quality results and troubleshoot issues before they become problems.

With over a decade of experience, Bonsai Builders has completed hundreds of custom deck projects across Massachusetts.

3. Can I See Your Portfolio or Recent Work?

Reviewing past projects helps you evaluate craftsmanship and style. Look for clean lines, solid framing, and design details that match your vision.

4. Do You Handle Design and Permitting?

Some deck builders leave the design or permit process to homeowners. A full-service contractor handles everything from planning to final inspection.

We offer end-to-end services, including deck design, permitting, and construction.

5. What Materials Do You Recommend?

Ask about wood, composite, PVC, and other materials. The right choice depends on your budget, maintenance expectations, and aesthetic preferences.

Our team walks you through all material options, including low-maintenance composite decking, to ensure the perfect fit for your space.

Deck Builders Massachusetts

6. What’s the Project Timeline?

You want to know when your project will start and how long it will take. Delays can be frustrating, especially during outdoor living seasons.

At Bonsai Builders, we set clear timelines and keep you informed every step of the way.

7. Will You Provide a Written Estimate and Contract?

Always get a detailed estimate with costs for materials, labor, and any extras. A signed contract protects both you and the builder.

We offer free estimates and provide clear, written agreements for every job. Request a quote now.

8. Do You Offer a Warranty?

Reliable deck builders back their work with a warranty on labor and materials. Be wary of anyone who doesn’t.

Bonsai Builders offers a workmanship warranty to give you peace of mind long after project completion.

9. Who Will Be Onsite During Construction?

It’s important to know who’s actually building your deck and whether the company uses subcontractors.

Our in-house crew of trained professionals ensures every deck is built to our high standards.

10. Can You Provide References?

A reputable deck builder should have happy clients willing to speak on their behalf.

We’re proud to share client testimonials and reviews from homeowners across Massachusetts.

Why Choose Bonsai Builders for Your Deck Project?

Choosing the right deck builders in Massachusetts can make or break your outdoor living space. At Bonsai Builders, we combine expert craftsmanship, personalized service, and a commitment to quality that sets us apart.

  • Licensed & insured
  • Experienced in wood & composite decks
  • Full-service design & build
  • Transparent pricing & timelines
  • Local experts proudly serving homeowners throughout Massachusetts

Ready to Build Your Dream Deck?

Whether you’re planning a brand-new outdoor living space or replacing an old, worn-out structure, Bonsai Builders is here to turn your vision into reality. We specialize in designing and building beautiful, durable decks that enhance your home’s value and lifestyle.

From classic wood to low-maintenance composite materials, we offer customized solutions tailored to your needs, budget, and style preferences. Our team will guide you through every step — from design and permits to final construction — with clear communication and expert craftsmanship.

Contact us today to schedule your free consultation and take the first step toward your perfect deck in Massachusetts.